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Returns & Refunds

Thanks for shopping with The Tequila Collective.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 calendar days to initiate your return of an item from the date you received it. To be eligible for a return, your item must be unused, unwashed (if apparel) and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Return Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a return label from The Tequila Collective, the cost of return shipping will be deducted from your refund.

Exchange

 

You have 14 calendar days to initiate your exchange of an item from the date you received it. To be eligible for an exchange, your item must be unused, unwashed (if apparel) and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. You will be responsible for shipping costs of the replacement item unless agreed to otherwise by The Tequila Collective.

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Contact Us

 

If you have any questions on how to return your item to us, contact us.